GrowYour.Biz

This privacy policy explains how we use any information we collect about you, how you can tell us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

For the purposes of the Data Protection Act 1998 (the “Act”) the data controller is

Summary of our Privacy Policy
Your privacy is extremely important to us so we only use the information you provide about yourself and your company when using this website to answer your enquiry or to help us to improve our service to you. We do not share this information with any third party except to the extent necessary to answer your enquiry if that enquiry requires the involvement of a third party.

• Information We Collect

GrowYourBiz may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information.

The data we collect is information that identifies you personally, and may include:

• • Your name
  • Email address
  • Postal address

GrowYourBiz may also collect information about how users access the website using a tracking ID unique to each user through the use of cookies.

• What are Cookies?

A cookie is a piece of data stored on the user’s computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by GrowYourBiz to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used by GrowYourBiz to store whether, for example, you want your password remembered or not, and other information. Cookies used on the GrowYourBiz website do not contain personally identifiable information.

• Log Files

Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.

• How we use this information

GrowYourBiz may use the personally identifiable information collected by GrowYourBiz to contact customers regarding products and services offered by GrowYourBiz and, to the extent the user has agreed to it, by its trusted affiliates, independent contractors and business partners. We may also use this information for research purposes regarding the effectiveness of our website services, marketing, advertising and sales efforts. Except as outlined below, GrowYourBiz will not in any way share this information with a third party unless you specifically authorize such disclosures. GrowYourBiz does not sell or rent your contact information to third parties.

• Disclosure of Information

GrowYourBiz may also disclose aggregate, anonymous data based on information collected from users to investors and potential partners. In such cases, only statistical information will be disclosed and personally identifiable data will be kept confidential. In case GrowYourBiz is sold, the information collected from users may be transferred to the new owners. GrowYourBiz may from time to time engage third parties, including its own subsidiaries and affiliated companies, to preserve, analyze or otherwise store or manipulate data received by GrowYourBiz from its customers. In all such cases, third party service providers will be required to treat all such data with the same degree of care as GrowYourBiz and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy. Though we make every effort to preserve your privacy, GrowYourBiz may need to disclose personal information when required by law, or to comply with a judicial proceeding, a court order, subpoena or other legal process served on GrowYourBiz, in GrowYourBiz’s sole discretion. GrowYourBiz may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

• Special Offers and Updates

Our customers and users will occasionally receive newsletters or emails with information on products, services, or special offers. Out of respect for the privacy of our users, GrowYourBiz gives them the opportunity to opt-out from receiving these types of communications.

• Service Announcements

On rare occasions, it is necessary to send out a strictly service-related announcement, if, for instance, our service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

• Legal Disclaimer

The GrowYourBiz website contains links to other sites. Please be aware that GrowYourBiz is not responsible for the privacy practices of such other sites. We encourage you to read the privacy statements of each and every website that collects personally identifiable information. The GrowYourBiz Privacy Policy as described herein applies solely to informationm collected by GrowYourBiz.

• Maintenance of Information

The information provided to GrowYourBiz is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by GrowYourBiz. GrowYourBiz employs industry-standard security measures to protect the confidentiality of the information. While we cannot guarantee that loss, misuse or alteration of data will not occur; we make every effort to prevent such occurrences.

• Your Responsibility

You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home.

The information we collect
We may collect and process the following data about you:

• Information that you provide by filling in forms on our site at www.growyour.biz (our ‘Website’). This includes information provided when ordering from us or completing our enquiry form. This might include your name, your organisation’s name, your position, email address, business address and contact telephone number.
• If you contact us, we may keep a record of that correspondence.
• GrowYourBiz may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of your visits to our site including, but not limited to, web server statistics, traffic data, location data and details of the web pages and resources that you access.

Our use of IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to analyse aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise our site according to user needs.
• To speed up your searches.
• To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

How we protect your information
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data that you transmit to our site; any transmission is therefore at your own risk. Once we have received your information, we will use strict internal procedures and security features to try to prevent unauthorised access.

We also keep your information confidential. The internal procedures of GrowYourBiz cover the storage, access and disclosure of your information.

How we use your information
We use information held about you in the following ways:

• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to access secure areas of our website (such as ‘Docs’) when you choose to do so.

We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by email, SMS, post or telephone.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. If you are a new customer we will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, please contact us.

When we might disclose your data to third parties
We may disclose your personal information to third parties in a very limited number of circumstances:

• Where we engage the business services of a third party to provide services directly to GrowYourBiz. For example, we may use a mailing house to email promotional materials such as our email newsletter. Rest assured that any third parties are strictly prohibited from using your personal data for any other purposes.
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If GrowYourBiz or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of GrowYourBiz, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

Our site may, from time to time, contain links to and from the websites of our clients and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the Website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

Contact details
We welcome your views about our website and our privacy policy. If you have any queries or comments, or if any of the information that you have provided to GrowYourBiz changes, please contact us.